vanderleer
.info
Resume

​Key Strengths

​Building Relationships: I have proven experience creating and maintaining interpersonal and relationship skills in a variety of industries spanning 3 continents in professional corporate, small business and virtual environments.

Adopting The Right Approach: I appreciate the complexities faced by business leaders. I am well versed with providing the right information technology solutions to a diverse customer base and I keep well up to date with the latest technology trends to meet this need. I provide wholesome solutions which exceed the expectations of my customer.

Excellent Customer Service: Being a service orientated individual with experience and particular strengths in client relationship and service management I specialize in forging and maintaining meaningful relations at all levels of an organisation. I am a self-starter who focuses on a positive outcome of excellent service on every interaction with my client.

Effective Project Management: As an experienced PRINCE2® accredited project management professional I have lead global teams in all aspects of lifecycle project management, including risk, change and issue management, team leadership, project portfolio management, prioritization, finances and schedule management.

Vibrant Motivation: I am a motivated individual with a positive outlook, I work well under pressure while staying focused on the bigger picture. I believe that the cycle of improvement is continuous and I am always looking forward to a strategy that works.

Employment Synopsis

Project Manager, Stantec
Christchurch, New Zealand - July 2017 to present
I perform the functions of an an effective agent of change in a dynamic business environment by closely managing projects on a day-to-day basis. I actively develop trust and communication among all stakeholders by using skills and expertise supplemented by a broad and flexible toolkit of techniques to deliver project objectives on budget, schedule and to quality requirements.

​Significant achievements:​
  • Facilitated the migration of Taiwan / China 150 employees to new organisation.

​IT Project Controls Specialist, Stantec
Christchurch, New Zealand – November 2013 to June 2017
My function was to provide value to the customer by ensuring that their projects were effectively and efficiently undertaken. Reporting directly to the IT PMO Manager in Broomfield, Colorado my responsibilities spanned 3 primary areas:
 

Key achievements in this role:
  • Successfully migrated the IT PMO from Microsoft Project / Project Server to Oracle Primavera environment, this included the seamless realignment of the planning, alignment of project management processes with the new tool, providing training, documentation, etc. without interruption to project managers and project teams.
  • Designed / developed Global Project Portfolio Management tool – A SharePoint based portfolio management tool used by all senior management and project managers, allowing them to quickly review accurate data for project statuses, KPI’s risk level, prioritisation etc.
  • Developed a suite of custom tools and reports to provide better visibility around project resourcing for senior management and project managers. This resulted in more efficient resource allocation and lower labour costs for projects.
  • Successfully managed over 70 low to medium risk projects to deliver a wide range of deliverables and associated benefits to customers.
  • Championed the widespread adoption of the IT PMO’s guiding principles and framework by actively promoting project management services across the Asia-Pacific staff. This resulted in the IT PMO having the most mature PMO in the region (Measured at Level 4 of Gartner's PPM Maturity Model).
Project Coordinator, MWH Global 
2010 - 2013 (Christchurch, NZ)​

​Significant achievements:
  • Managed over 60 small / medium risk projects to scope, schedule, budget and quality requirements.
  • Achieved a much higher visibility to potential projects in the AP region, and fostered a much closer adherence to the PMO process.
  • After less than 6 months in the role the existing Business Tools & Templates support process was clearly aligned with IT processes, resulting in quicker turnaround times and bringing positive kudos back from the business in Asia-Pacific.

Asia-Pacific Help Desk Supervisor, MWH Global
2007 - 2010 (Christchurch, NZ)​

​ Significant achievements:
  • Personal citation for a MWH Presidents Award for Outstanding Support in 2007.
  • I lead the team to achieve a reduction of average days open for incidents through a consistent campaign, resulting in a general reduction of 70% of ticket numbers and a change in resolution time from 80 days to an average of 2 weeks.
  • In the global IT department’s 2007 Social Network Analysis survey I was the third most central individual in the information sharing component. I was also ranked as the fifth most energizing personality in the unit (approx. 160 staff worldwide)
  • Recruited new employees, some of whom are still with the organisation in advanced roles.

Asia-Pacific Support Analyst
2004 - 2007
MWH Global​ (Christchurch, NZ)

​Significant achievements:
  • Introduced a ticketing system for Canterbury branches which reduced the wait time for customers by 50%.
  • Introduced savings of approximately $75,000 NZD by refining procurement processes for hardware (laptops, desktops).
  • ​Facilitated corporate office move for approximately 120 employees.
Port Operations Supervisor
2002 - 2004
Condor Ferries​ (Jersey, Channel Islands)
  • Recruited new employees, some of whom are still with the organisation.
  • Introduced a Health & Safety induction program for seasonal employees to minimize risks in the port environment.

Self Employed: Web Site Designer
April 2001 – March 2002 
offthecuff.co.za (Cape Town, RSA - self employed)

Network Support & IT Support Agent
February 2000 – March 2001 (1 year 2 months)
Atlantic Telecom Plc (London, UK)

Customer Service Agent
March 1999 – January 2000 (11 months)
First Telecom Plc ​(London, UK)

Debtors & Creditors Assistant
April 1997 – December 1998 (1 year 9 months)
TMC Real Estate Pty. Ltd (Cape Town, South Africa)

​Education

New Zealand Diploma in Business (Project Management)
Southern Institute of Technology
2016-2017

Certifications

​2017
  • ITIL 2011 Foundation Certificate (PEOPLECERT)
​2016
  • NZ Institute of Management Certificate in Management, Open Polytechnic of NZ (NZQA accredited)
  • PADI Open Water Diver (Diver Level 2 - Autonomous Diver: ISO 24801-2)
  • Day Skipper Certificate, Coastguard Boating Education (NZQA US26542)
  • Maritime VHF Radio Operator Certificate, Coastguard Boating Education (NZQA US19491)
2013
  • PRINCE2® Foundation & Practitioner, APMG International (P2R/A099766)
  • First Aid Certificate (NZQA US6400, US6401 & US6402)
2011
  • Project Management Essentials (MWH Global Internal)
2009
  • Manage Your Time More Effectively (2009, VJ Henderson Associates)
2008
  • Team Leader - Leading the Work Group (NZ Institute of Management)
2006
  • ​ITIL® Foundation Certificate V2 (Proactive Services)

Project Management Portfolio

Testimonials

Resume Download

Chris van der Leer - Resume - April 2017.pdf
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